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Reference:
The Design of Everyday Things
by Donald Norman
2002 Basic Books
Summary:
Chapter 1 describes the idea of how many complex designs can be bad designs, since they stop being intuitive for the user to identify its functionality. Norman describes that visibility is one of the most important factors in a design. He also describes there is a psychological principle to how one should operate every day objects.
Discussion:
I believe this first chapter introduces CHI extremely well. I found this really interesting since I have realized that I have become really critical when I interact with bad designs in my daily activities. I enjoy trying to come up with ways to improve systems that keep me from accomplishing activities that should not be complex. Many times when we are trying to think how to add functions to existing products we forget to think about the original purpose of the product and hence make this product not intuitive to use. I believe this chapter expresses some concerns we will deal with today's technological advances.
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