Chapter 0: Introduction & Chapter 1: We Look but Don't Always See
Summary
Chapter zero introduces the concept that people frequently make mistakes and gives some examples such as the car example. The author Hallinan points out that if people are aware they make mistakes, they should decrease the amount of mistakes in the future. In the following chapter he claims how things that cause mistakes are sometimes right in front of us and yet we do not see them.
Discussion
This idea that the chapter one describes where we look but don't always see is really interesting because we would like to think that we never do this when in fact we do this all the time. We sometimes focus on a certain aspect of an environment that we forget other important details. I think this is the main idea behind people proofreading a paper before final submission, checks and balances in government, etc. This is particularly important to keep in mind when implementing software.
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